If the fix fails and your device is still experiencing issues, you can tell HP Print and Scan Doctor to retry the diagnostics test to keep searching for the culprit. In the event that HP Print and Scan Doctor indeed finds the issue, the tool will inform you about what is causing your problem and then instruct you on fixing it. If a connection is made with a device either by USB or wirelessly on the local network, HP Print and Scan Doctor begins trying to diagnose the issue by performing various checks to rule out the most common culprits of printing and scanning problems. When you first launch HP Print and Scan Doctor, it will scan your computer for connected devices that are compatible with the tool. The tool automatically connects with the device that is experiencing problems and attempts to help users diagnose the issue with its troubleshooting interface. The HP Print and Scan Doctor is a lightweight and free tool developed by Hewlett Packard that helps users fix common problems associated with printing and scanning in HP products.
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